Having got off to a poor start with another tour operator, I remembered that some years back I had seen a positive travel review written by an old friend. Insights 2 India certainly lived up to my friend's review. My travel companion sustained an injury two weeks prior to travel and Reju couldn’t have been more helpful in assisting her with her insurance claim and rearranging the details so that another person to take her place. The tour proved to be seamless and stress free so we were able to fully appreciate the wonders of India. Reju, the only person we dealt with directly throughout the trip, was in contact us throughout, ironing out any minor issues along the way. Overall, a very successful trip. I am going to recommend the company to a friend who is about to plan a trip to India.
Sarah Mackenzie & Malcolm Dawes - UK (03/17 Oct 2017)
Reju and the Insights 2 India team provided us with a wonderful first visit to India. We received excellent service from the moment we arrived at Delhi airport until we left. Reju included important pre trip information about tipping, customs and service staff expectations and offers to take you to ‘special places to buy cheap goods’. In addition no question or request was too hard and my failure to apply for India visas in time was handled really empathetically regardless that the problem was completely my oversight. Make sure you ask about religious holidays and dry days if you like to have a beer after a hot day! I would recommend this company to anyone thinking of travelling to India as they provide excellent service at a great price.
Helen & Ian Clifford - Australia (30 Sep/ 08 Oct 2017)
Thank you very much for an amazing holiday. Your planning and communications were impeccable throughout the different stages of our trip, from being an idea in our head through to completing the tour. You left no stone unturned in your efforts to give us a lovely holiday, going way beyond what you had to do, for example getting us room upgrades. The tour coordination and organisation were excellent and everything went to plan as detailed in your comprehensive itinerary. We had a brilliant driver for the whole trip, who was very careful and courteous, managing the normally tricky road conditions in Kerala with great skill, particularly the narrow, winding hills of Munnar. We enjoyed each of the three main experiences in our holiday. We are glad we listened to your advice and opted for the premium houseboat. What a treat that was, cruising in the gentle, peaceful and stunning backwaters of Kerala, watching life go by - the lush green paddy fields and coconut trees in the distance, the fishing eagles swooping down into the water for a kill, people getting on with their day-today chores by the banks of the canals , a boat full of young children being ferried home from school...In Thekkady, we had the amazing and unforgettable experience of seeing no less than 9 Asian elephants, which included at least two babies, drinking from the waters of the Periyar river. Wow! We also saw bison, wild boar, sambar deer, lion-tailed Macaques and Nilgiri Langurs as well as herons and storks It does help if you have binoculars like we did!). The spice plantations were a revelation into the world of exotic spices including cardamom plants, vanilla, coffee and cocoa plants, ginger, turmeric and pepper, to name a few. The drive from Thekkady to the tea-plantation town of Munnar was stunning. The rolling green hills carpeted with tea plants were beautiful, as were the misty mountains. Being able to walk through the tea estates felt magical, something we had hittherto seen only on TV or in magazines. Thank you, Insights 2 India, for enabling us to experience the beauty of Kerala and enjoy a wonderful and memorable holiday, through such a well-organised tour.
Suja Chacko & Family - UK (21/26 Aug 2017)
Just a quick note to thank you for organizing our lovely trip this year. We thoroughly enjoyed every part of it and appreciate all the effort put in by yourself and staff. Everything at the hotels was as requested, rooms close to amenities and very kind and obliging staff everywhere. The only hotel that was a bit disappointing was the Taj West End in Bengaluru. Although located next to the foyer and coffee shop it had no window for light and the couch and floor were badly stained and quite grubby. Gavin asked for a better room and we were moved still on the ground floor to a much nicer room. They had golf buggys to take you up to the main part of the hotel so location wasn't a problem. All other hotels were very nice. The houseboat was lovely and spotlessly clean, food great and staff very nice. All went smoothly with cars and guides which made the sometimes arduous transfers work with comfort and ease. Thank you for all your work which allowed us to once again enjoy your beautiful country.
Eileen & Gavin Custance - Australia (31 Mar/22 Apr 2017)
I was recommended to Reju from Insights 2 India by an Indian colleague. I asked him to plan a special holiday to celebrate both our Ruby wedding anniversary and my wife's birthday. He was extremely patient and helpful in the planning especially as we kept changing our mind. Eventually he came up with a very exciting and interesting itinerary. From the time we arrived in India it was perfect. We were met at the airport and taken to our hotel in Delhi. All the hotels were great, and in Agra for our wedding anniversary he arranged for an upgrade to a suite. He also arranged a chocolate cake and flowers. The organisation was perfect. Everything was done for us. The guides were terrific. Our driver who was with us for eight days was delightful and very kind. The itinerary was good if not a bit tiring. I would urge anybody thinking of going to India to use Reju. An exceptional travel agent!
Michael & Roberta Bernstein - UK (12/31 Mar 2017)
We want to express our deepest gratitude to Reju Jacob and his team of Insights 2 India for organizing our latest trip to India. It was not our first tour in India that was organized by Insights 2 India, so this means we were and still are very happy clients. Our latest trip was fully tailor-made and met with all our requirements and wishes. It was no problem at all for Insights 2 India to organize this 3 week trip with visits in different parts of India. All hotels, local guides, local flights, local cars for transportation, etc.. were organized and scheduled in the smallest details. All went fluently, like every time before. We really appreciated the commitment of Reju Jacob, that he showed by texting us before reaching every new location the names of the guide and driver that would be waiting for us at the airports or at the railway station. If you’re looking for a tailor-made trip to India, don’t hesitate to contact Insights 2 India, to get the best price to quality ratio and meeting all your requirements about different parts of India, the type of cars you want to use, the quality level of hotels you desire, your need for local guides, etc. Keep up the good work Reju Jacob and team.
Danny Verhasselt & Rita D’haeseleer - Belgium (20 Feb/ 07 Mar 2017)